Bof Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal details such as your name, email address, phone number, date of birth, and home address. We also record payment information, transaction history, and your gameplay activity to manage your requests and keep accurate records.

We automatically gather technical information such as your IP address, browser type, device details, and how you use the website. This allows us to enhance our services and identify possible security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. This information also helps us meet necessary obligations and protect against fraud or money laundering.

We may send you updates about your account, special offers, and important service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data enables us to enhance our platform and tailor your experience. We review usage patterns to recommend games and features that match your interests.

Data Security

Your information is safeguarded with industry-standard encryption protocols, including TLS 1.2 or above. All sensitive data is securely encrypted both while being transferred and when stored.

We carry out regular security audits and updates on our systems. Access to personal information is limited to authorised staff members, all of whom are required to maintain confidentiality.

We regularly monitor our platform for any suspicious activity or unauthorised access attempts. Should a security breach occur, we will notify affected users without delay.

Data Sharing

We do not sell or rent your personal information to third parties. We share data only when required to deliver our services or to meet legal obligations.

We collaborate with reputable payment providers to ensure your transactions are processed securely. These partners only access the details necessary to complete their services.

Government authorities may request user data as part of legal investigations. We respond to valid legal requests while safeguarding your rights as much as possible.

Your Rights

You can request access to your personal information at any time, as well as ask for it to be corrected or deleted. Please get in touch with our support team if you wish to exercise any of these options.

You may request a copy of all the information we hold about you. We will supply this in an accessible format within 30 days.

You have the right to object to specific data processing activities or ask us to limit how we use your information. We will respect your requests unless there are valid reasons for us to continue processing.

If you decide to close your account, we will remove your personal details once any outstanding transactions have been settled and any required retention periods have been fulfilled.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website performs. Essential cookies are required for the site to work correctly.

Analytics cookies help us understand how visitors interact with our platform. We use this information to enhance site navigation and features.

You can adjust your cookie preferences in your browser settings. Please be aware that turning off certain cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers follow their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We retain your personal information for as long as your account is active. Once your account is closed, we hold certain records in order to meet legal and regulatory obligations.

Transaction records are retained for seven years to comply with anti-money laundering standards. Your gaming history is stored in line with licensing obligations.

International Transfers

Your data may be transferred to servers outside your country of residence. We have suitable measures in place to safeguard your information during these transfers.

We adhere to relevant data protection laws, no matter where your information is handled.

Children's Privacy

Our services are designed for those aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that someone underage has submitted personal details, we will promptly remove the information and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or as required. If there are any significant updates, we will let you know by email or through an announcement on our website.

The date of the latest update is shown at the top of this policy. We recommend checking it from time to time to stay up to date on how your information is protected.