Bof Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also record payment details, your transaction history, and gameplay activity to handle your requests and keep our records up to date.

We automatically gather technical details including your IP address, browser type, device information, and how you use our website. This enables us to enhance our services and identify possible security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. Your details also help us meet necessary obligations and protect against fraud or money laundering.

We may contact you with account updates, special offers, and service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data enables us to enhance our platform and tailor your experience. We review usage patterns to suggest games and features that may be of interest to you.

Data Security

We safeguard your information using industry-standard encryption protocols, including TLS 1.2 or above. All sensitive data is securely encrypted both when it is sent and while it is stored.

Our systems are routinely checked and updated for security. Access to personal information is limited to authorised staff members, all of whom are required to maintain confidentiality.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised access attempts. Should a security breach occur, we will inform any affected users without delay.

Data Sharing

We do not sell or rent your personal information to third parties. Your data is only shared when required to deliver our services or to meet legal requirements.

We partner with reputable payment providers to process transactions securely. These partners are given access solely to the information necessary to carry out their services.

Government authorities may request user data as part of legal investigations. We respond to valid legal requests while safeguarding your rights as much as possible.

Your Rights

You can access, update, or remove your personal information at any time. Please get in touch with our support team to manage these requests.

You may request a copy of all personal data we hold about you. We will supply this information in an accessible format within 30 days.

You have the right to object to certain ways your data is processed or to ask us to limit how we use your information. We will respect these requests unless there are valid reasons for us to continue processing.

If you decide to close your account, your personal data will be deleted once any outstanding transactions are settled and all necessary retention periods have been observed.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website performs. Essential cookies are required for the site to work correctly.

Analytics cookies assist us in understanding how visitors interact with our platform. This information is used to enhance site navigation and available features.

You can adjust your cookie preferences at any time using your browser settings. Please be aware that turning off some cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers manage their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We hold your personal information for as long as your account is active. Once your account is closed, we retain certain records in order to meet legal and regulatory obligations.

Transaction records are retained for seven years in line with anti-money laundering guidelines. Your gaming history is stored as required by licensing standards.

International Transfers

Your data may be transferred to servers outside your country of residence. We take suitable measures to safeguard your information during these transfers.

We adhere to relevant data protection standards, no matter where your information is handled.

Children's Privacy

Our services are designed for those aged 18 and over. We do not knowingly gather personal information from anyone under the age of 18.

If we become aware that someone underage has submitted personal details, we will promptly remove this information and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or requirements. If there are significant updates, we will let you know by email or through an announcement on our website.

The date of the latest update is shown at the top of this policy. Please check it regularly to keep up to date with how we look after your information.